Apart from makemytrip, there are a number of travel agencies that provide various travel related facilities. These agencies have separate arrangements for business personnel to provide them the most efficient and uninterrupted journey. Travel agencies also serve as general sales agents for foreign travel companies. They help them in setting their offices to countries other than there headquartered country. 

These agencies act as agents for the various suppliers and thus act as intermediate between the suppliers and customers making the work easier for both suppliers and customers. Customers get discounts on their travel and also holiday packages when they contact through these agencies known as make my trip. The travel agencies get their share from the suppliers upon sale of the services.

Many companies don’t pay the commission to them while many others do. Major tour companies can afford to pay a certain share of their profit to the agencies. Other commercial operations include in house insurance, travel guide books and timetables, car rentals many other service. There are also a number of disadvantages of these agencies. There can be commercial failures in makemytrip. A technical error or even a small error could cost heavily to both the customers and the suppliers.

Customers getting information from websites may have to face problems due to technical failure. Many unidentified agencies which offer the services of make my trip may lure customers and cheat them. A travel agent is expected to offer the best advice regarding to the travellers in order to fully enjoy the travel but this doesn’t happen.